Areas of Expertise

Performance Culture Analysis

PCE will use the lessons from scientific management, extensive performance leadership experience, and lessons from a doctorate in organizational leadership to analyze the linkages between your organization’s accountability metrics, recognition systems, communication processes, and training programs to define the optimal adjustments necessary to create a performance culture.

Performance Culture Implementation

Need an expert hand to carry the water of culture change? PCE will use the academic knowledge of a doctoral professor with the practical skills of a hands-on sales operations expert to bring about the change needed to create a performance culture where employees thrive. With sales training included, PCE guarantees a double-digit increase in team productivity with performance culture implementation. Let’s put your culture on TRAC!

Sales Training

PCE believes that selling is a helping profession that can be approached through the mind of a systems engineer. Take the guesswork out of sales. Learn and implement a step-by-step approach to selling that takes the guesswork out of the sales process. Like every great system's operation, each selling step is designed to fit perfectly into the buying behavior and motivations of the client. Your sales management will be better able to analyze the sales pipeline by categorizing each client into the sales process steps, ensuring more accurate forecasting. PCE will teach you that closing the sale is easy when the client truly feels served.

Startup Operations

Are you starting a company or division and need a seasoned expert to build out critical departmental infrastructure? PCE has extensive experience in the startup space. He has created departments from scratch within organizations at the founder level and built out new departments within large multi-location national organizations. We understand how to ensure the new department appropriately links within the organization to maximize stakeholder value.

Turnaround Operations

Are employee departures creating instability in your operations? PCE has extensive experience turning around multiple operations. With the experience of an organizational executive and the theoretical knowledge of a change management professor, he will help you put systems in place that improve employee retention while also boosting performance.

Custom Work

Unsure how to frame the issue and outcome exactly? Know you need something? A new department or a change in operation? Is your company not hitting the proverbial numbers, and you're not exactly sure why? Bring in the expert eyes of PCE. He will bring both practical experience and academic knowledge gained in the for-profit and non-profit space. As Dr. James likes to say, “Nothing’s impossible, only not yet figured out.”